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Social media and mobile technologies are changing the consumers’ attitude. Consumers want to use stores, web, mobile channels, social media as multiple touch points, allowing them to shop anywhere anytime.
This new trend requires retailers to implement an Omni-Channel distribution model, reviewing their organization and procedures.
Not only a need to meet the new shoppers attitude, but also a major opportunity to reduce duplicated costs and functions and to gain a global vision of customers behaviors, leading to better services and higher revenues.
The e-Shops solutions cope with the Omni-Channel model, allowing retailers to have a real time vision of their on line and off line shops aggregated sales, to minimize stocks by using the brick and mortar network for the delivery of on line sales and more.
- INVENTORY OPTIMIZATION
- INTEGRATED REPORTING